Privacy Policy

RolanDogs (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our pages, book a free in-home dog evaluation, or message us.

Information We Collect

When you book an evaluation or contact us, we collect the information you give us: your name, phone number, email address, zip code or address, and what you tell us about your dog. If you message us on Facebook or Instagram, we receive those messages and your profile name.

We also collect some information automatically when you visit our pages, such as your IP address, device and browser type, and the pages you view, through cookies and similar technologies, including the Meta (Facebook) pixel used for advertising measurement.

How We Use Your Information

• To schedule, confirm, and provide your in-home dog evaluation and any training services
• To reply to your questions and send appointment confirmations and reminders
• To keep simple business records of leads and customers
• To measure and improve our advertising

Text Messaging and Consent

Your phone opt-in data and consent will not be shared with or sold to third parties for marketing or promotional purposes. Text messages you receive from us relate to your appointments and services you requested, such as booking confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the business, such as our scheduling and customer relationship platforms and payment processing, and only so they can perform those services for us. We may also disclose information if the law requires it.

Cookies and Advertising

Our pages use cookies and the Meta pixel to understand how visitors use the site and to measure our ads. You can control cookies through your browser settings. Ad platforms may use this data as described in their own privacy policies.

Data Retention and Security

We keep your information while we have a business relationship with you and as needed for our records. We use reasonable safeguards to protect it, though no method of storage or transmission is 100% secure.

Your Choices

You can ask us to update or delete your information, or to stop contacting you, at any time. Email [email protected] or call (305) 798-7309 and we will take care of it.

Children

Our services are for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

If we update this policy, we will post the new version on this page with a new effective date.

Contact Us

RolanDogs
6351 NW 40th Street, Virginia Gardens, FL 33166
[email protected] · (305) 798-7309